Frequently Asked Questions

Wedding FAQs

We offer take-home sample boxes. They can be purchased for $16, and include six of our most popular flavors. They are not customizable, and must be ordered at least one week in advance and picked up during our business hours.

How do I place an order after a take-home tasting?

After you try one of our sample boxes and know what flavors and designs you are interested in getting, please call or stop by the shop to officially place your order.

How soon should I place my wedding order?

We suggest ordering six months prior. Please note that we do not accept orders more than 1 year in advance.

What deposits are required for weddings?

A $50 nonrefundable deposit holds your date and then the balance is due two weeks prior to your wedding date. Specialty cakes require a 50% deposit.

Do you offer wedding cake delivery?

We have a delivery service within 45 minutes from the shop for select orders – limited availability and at the discretion of our decorators.

Can I pick my own wedding cake up?

Yes, but you will be fully responsible for your cake and the delivery process after it leaves our store.

Is there a minimum guest count?

We will gladly make a wedding cake for just two people, but delivery is limited availability.

Do you offer sheet cakes for weddings?

We can absolutely make sheet cakes for your wedding.

Do you make fake layers for wedding cakes?

We do not make fake layers for wedding cakes.

Regular FAQs

What payment methods do you accept?

Cash, credit/debit cards and checks are all accepted for payment.

How do I place an order?

Please call or stop by the shop to officially place orders. I will happily provide answers to questions as well as give quotes through emails, too!

How do I get a quote?

Please email me with your guest count, date, any design ideas and/or photos (if you have any), or simply fill out the contact form on our home page.

How far in advance do I need to order?

We recommend two weeks notice, but ordering with as much notice as possible is always best, as we limit the amount of cake orders to maintain our excellent reputation and high quality service.

Do you deliver?

We offer delivery at the discretion of our decorators available on the day of your event.

Do you require a deposit?

Wedding cakes require a $50 deposit to hold your date. Specialty cakes that are priced at over $120 require a 50% deposit.

Can I place an order through email or Facebook?

We ask that you please call the shop or stop in in person during our business hours to place an order, with a minimum two weeks notice.

Do you offer gluten-free and/or allergy free items?

Unfortunately no, we do not offer gluten free or allergy free bakery items.

Do I need to refrigerate my cake when I get home?

Yes, our cakes will need to remain refrigerated until the event. Please make sure to note the dimensions of the cake when planning a storage space.

Can I make changes to an existing order or cancel?

Changes must be finalized no later than one week prior to your event. Please allow a one week notice for any cancellation. On many custom cakes, we start making fondant pieces the week before so that they can harden.